31/05/2024 Customer Service
Title: Airport Ground Staff (CSA)
Inside the airport terminal:
• Checking passengers in for flights
• Re-routing or re-booking passengers whose flights have been cancelled or delayed
• Assisting disabled passengers or those travelling with young children
• Giving passengers up-to-date information on flights
• Assisting passengers with all inquiries, including lost or delayed baggage
• Assisting staff in carrying out security checks as and when the situation arises
• Delivering high levels of customer service to passengers and those travelling through the airport
• Outside the airport terminal:
• Handling all the loading and unloading of passenger bags from the aircraft
• Helping direct passengers onto and off the aircraft
• Directing landed aircraft to taxi spots
• Providing services such as steps from the aircraft for passengers and crew to disembark the aircraft
Jobs for Fresher and 12th Pass
Eligibility Criteria: 10+2 & above from recognized board
No. of seats: 1074
For complete information visit the website: www.igiaviationdelhi.com
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