When you suddenly find that your Hotmail account is not working with the previous email password that you have entered even the last day can be reset. Choose the reason as to why you need to rest the password. Enter the email address and could be any email address that could end in a Microsoft domain like Hotmail.com and outlook.com. You can enter the characters and you can see them on the screen and then click on the Next. If you have added security information, we will be able to send out a one-time code to the alternate phone number and email address that you will share to Hotmail technical support.