Web based Contact Center Solution

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We have developed web based contact center software which is perfect solution for any outbound, inbound or blended call ...

  • Category: Computer - IT - Webs
  • Published: 20/05/2015
  • Current Rating: /5 0 Vote

    Description

    We have developed web based contact center software which is perfect solution for any outbound, inbound or blended call center. It is developed using FreeSWITCH and webRTC which makes it more scalable and robust.


     


    The Key Features of Web-based Call Center Software are:




    • Multilevel Interactive Voice Response




    • Whispering/ barging




    • Advanced ACD




    • Configurable calls scripts/messages




    • Answering machine detection




    • Monitoring and voice logging




    • Callback




    • Progressive Dialer




    • CDR Logs and realtime reports




    • And more...




     


    To get a free demo or trial, contact us:


    sales@ecosmob.com


    https://www.ecosmob.com/products/contactcenter/


     


    Phone Number : 1-303-997-3139

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