Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment and Payroll Services to our esteemed clients in India.
We are looking for the candidates for the position of Customer Service Executive to a reputed company in Hyderabad.
- Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner.
- Analyze customer complaints and provide appropriate corrective actions.
- Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
- Track, follow-up and resolve customer’s outstanding issues in a timely fashion.
- Prepare documentation and reports on routine customer correspondence for future reference purpose.
- Assist in training peers on improving customer support service.
- BA, B.Com, B.Sc, BBA
- B.E/B.Tech 2014 passed outs are not eligible.
- B.E/B.Tech (2012 & 2013) is eligible.
- Candidate should have good communication skills and basic computer knowledge.
- Ready to work in rotational shifts.
Experience: 0 - 1 Yrs
Work Location: Hyderabad.
Interested Candidates forward resumes to firstname.lastname@example.org with subject Line as “Non voice process”.