Wanted Customer Service Executive (Non Voice)

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Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment a...

  • Category: Customer Service
  • Published: 16/09/2014
  • Current Rating: /5 0 Vote

    Description

    Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment and Payroll Services to our esteemed clients in India. 


    We are looking for the candidates for the position of Customer Service Executive to a reputed company in Hyderabad.


    Job role:       



    • Ensure to provide excellent customer service through phone, e-mail, chat, etc. in timely and accurate manner. 

    • Analyze customer complaints and provide appropriate corrective actions. 

    • Ensure customer satisfaction by meeting customer needs in courteous and timely manner. 

    • Track, follow-up and resolve customer’s outstanding issues in a timely fashion. 

    • Prepare documentation and reports on routine customer correspondence for future reference purpose. 

    • Assist in training peers on improving customer support service. 


    Candidate Profile:            



    • BA, B.Com, B.Sc, BBA

    • B.E/B.Tech 2014 passed outs are not eligible.

    • B.E/B.Tech (2012 & 2013) is eligible.

    • Candidate should have good communication skills and basic computer knowledge.

    • Ready to work in rotational shifts.


     


    Experience: 0 - 1 Yrs


    Work Location: Hyderabad.


                                                                                 


    Interested Candidates forward resumes to  ites.upaadhi@gmail.com  with subject Line as “Non voice process”.


     


    Phone Number : 9700519026
    Website URL : http://www.upaadhi.in

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