24/03/2015 Customer Service
Hi all.. Zealous Services searching freshers as their customer support executives. Our company Zealous came to market in 2007. Zealous Services is one of the leading company in BPO industry. We are dealing with US clients. We have 30 business outsourcing centers in Chennai. Apart from which we now have 4 branches of Zealous Services in Chennai. We are about to open two more branches in Chennai for which we require about 400 Customer Service Executives to work in our concern.
> Interact with customers by phone
> Provide hands on support to customers.
> Solicit cross-selling and up-selling opportunities within the customer
> Tracking and reporting of relevant customer care performance metrics.
> Capturing and applying customer feedback.
> Fresher (preferably)
> Good communication & listening skill
> Flexible to work in Night Shift
> Graduation is must (More than 2 arrear is not acceptable)
> Commitment towards work
> Salary (As per industry norms)
> Performance appraisal twice in a year
> Dinner (Free for all employees even at time of training)
No: 17/7, A Block, 1st floor,
Shafika building, Kodambakkam high road,
Landmark: Near palm grove hotel, Nungambakkam.
09.00 AM to 5 PM (Monday - Saturday)
Welcome you all