SIP Based Call Center Software Development Services

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We offer custom call center solution, which works on SIP technology. That decreases the operational cost commendably. Th...

  • Category: Computer - IT - Webs
  • Published: 21/01/2016
  • Current Rating: /5 0 Vote

    Description

    We offer custom call center solution, which works on SIP technology. That decreases the operational cost commendably. The call center solution can have features such as:




    • Web Admin portal




    • Editable call routing rules




    • Editable call forwarding rules




    • Skill assignment to agents




    • Skill based call routing




    • Nested IVR




    • Whispering




    • Barge-in




    • Coaching




    • Editable Dashboard




    • DID Number support




    • Real time call view




    • Call logs




    • Custom Reports




    • And more





    We offer development using webRTC and FreeSWITCH/ Asterisk technology. To know more details of our contact center solution, visit: https://www.ecosmob.com/contactcenter


    To discuss your requirements, drop an email at sales@ecosmob.com


    Phone Number : 1-303-997-3139

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