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Description

We offer custom call center solution, which works on SIP technology. That decreases the operational cost commendably. The call center solution can have features such as:

  • Web Admin portal

  • Editable call routing rules

  • Editable call forwarding rules

  • Skill assignment to agents

  • Skill based call routing

  • Nested IVR

  • Whispering

  • Barge-in

  • Coaching

  • Editable Dashboard

  • DID Number support

  • Real time call view

  • Call logs

  • Custom Reports

  • And more

We offer development using webRTC and FreeSWITCH/ Asterisk technology. To know more details of our contact center solution, visit: https://www.ecosmob.com/contactcenter

To discuss your requirements, drop an email at sales@ecosmob.com

More Details

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Reference Id:#779687
Phone Number: 1-303-997-3139
Website URL: Click To Visit
Current Rating: /5 0 Vote

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