27/04/2016 Other Classes
Service now development course Content.Introduction to service now What is Service Now?Why and who can use Service Now Concept of could computing in Service Now Introduction to ITIL Foundation Navigation and usersHelp Portals, releases.Customize HomepageCreating GaugesDefine CSS properties, UI properties Change Visibility of Homepage and banner Tables, Form, DictionaryCreating Application, module Creating tablesPersonalizing form and table layoutCreating section,ViewDictionary entriesDictionary overrides Reference qualifiers Related Lists Update Set’s Creation Creating an update setMerge update setRetrieve Update set in another instance Creating Workflow Workflow editor and workflow scriptsWorkflow activates and workflow contextWorkflow stages transitionsService Catalog management.Use of service catalog , back end executionCreating catalog item, record producer , order guideCreate RITM and catalog taskAttaching workflow to catalog itemsImporting data in service Now
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