ServiceNow Admin Training institutes in Hyderabad

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Service Now Course TopicsPhno:8179736190,040-40154733Introduction to Service NowWhat is Service NowWhy and who can use S...

  • Category: Language Classes
  • Published: 20/06/2015
  • Current Rating: /5 0 Vote


    Service Now Course Topics


    Introduction to Service Now

    • What is Service Now

    • Why and who can use Service Now

    • Concept of cloud computing in Service Now

    • Introduction to ITIL foundation

    • Navigation and users

    • Helpful portals, releases

    Customize Homepage

    • Creating Gauges

    • Define CSS properties, UI Properties

    • Change visibility of Homepage and banner

    Tables, Form, Dictionary

    • Creating Application, module

    • Creating table

    • Personalizing form and table layout

    • Creating Section,

    • View

    • Dictionary entries

    • Dictionary overrides

    • Reference qualifiers

    • Related lists

    Update set’s Creation

    • Creating an update set

    • Merge update set

    • Retrieve Update set in another instance

    Creating workflow

    • Workflow editor and workflow scripts

    • Workflow activities and workflow context

    • Workflow stages, transitions

    Service catalog management

    • Use of service catalog, back end execution

    • Creating catalog item, record producer, order guide

    • Create RITM and catalog task

    • Attaching workflow to catalog items

    Phone Number : 8179736190

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