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Course Content which is covered as Business Process of IS-UTILITIESDownload PDF1. Overview- IS-U/CCS application components- Integration of IS-U/CCS with standard SAP ERP system- Integration of IS-U/CCS with standard SAP CRM system2. Execution of the most important business processes:- Customer information- Customer information with IC Web Client- Master data- Move-in/out handling- Device maintenance- Meter reading- Billing and invoicing- Energy data management- Contract accounts receivable and payable- Waste management- Master Data and Basic Functions4. IS-U/CCS basic functions- Regional structure- Scheduling• Commercial master data- Business partner- Contract account- Contract5. Technical master data- Connection object- Connection- Premise- Installation- Point of delivery- Device6. Integration with the standard SAP system- Equipment- Functional locations- Material7. Enterprise organization/agent determination for Customizing functions8. Device Management9. Device Master Data10. Inventory Management (integration with Material Management)- Device Procurement, Device storage, Device Movement11.Device installation- Installation, Removal, Replacement, and Modification- Device Relationships and Installation Structure12. Meter readings- Organization of Readings- Creation of meter reading orders and download to external systems- Entry, Validation, and Extrapolation- Monitoring of meter reading results13. Billing and Invoicing14. Rate structure- Rate types and rate categories- Prices- Billing schemas- Rate determination15. Billing process- Functions (including periodic and period-end billin



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