Solely responsible and accountable for the complete Front Desk at the deputed center. Should maintain the Fron...
Category: Customer Service
Solely responsible and accountable for the complete Front Desk at the deputed center.
Should maintain the Front Office Decorum, ensure notice boards are up to date and is very presentable
Welcome the visitors and guest and direct them to the respective people / department
Ensure all web enquiry and inbound calls are attended to promptly and the needed conversion is maintained.
Assist all walk ins with the enquiry forms and direct them to the respective counsellor.
Attend all incoming calls and maintain the respective register. Attending queries and escalating it to the concerned department.
Maintaining detailed database enquiry information.
Involve in walk-in generation through various marketing activities as mailers, SMS, cold calling, forums and / or other activities as agreed with the managers.
Assist the placement activities, as and when it demands for. [Student co-ordination , up-dating the notice board and the placement files].
Meeting the individual business target as per your commitment.
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