Real Time ITIL Traning Institute in chennai vadapalani

29/06/2015 Professional & Short Term Course

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Description

Introduction

• Introduction of ITIL • Qualification scheme of ITIL

Service Management as a practice

• Service • Organization • Processes • Roles • Service Management

The Service Lifecycle

• The Structure • Scope • Interfaces and Components of the ITIL Library • Life cycle of ITIL Service

Service Strategy

• Models Service • Portfolio Management Service • Demand Management • Return on Investment • Financial Management

Service Design

• Service Management of Catalogue • Level Management Service • Management of Capacity • Management of Availability • IT Service Management • Security Management Information • Supplier Management

Service Transition

• Management Change • Service Asset • Deployment and Release Management • Service Management Knowledge

Service Operation

• Management Incident • Management of Event • Fulfillment of Request • Management of Problem • Access Management

Continual Service Improvement

• The Improvement Model Service of Continual • the Service Lifecycle

Implementing ITIL

• tips and tricks Implementation • Business case and KPIs • People Aligning • Process • Organizational and Technology requirements

Contact Details Dotexe Technologies, #23, South Sivan Koil Street, Vadapalani Chennai–600026,Phone:+914465485599, Website :www.dotexetechnologies

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Phone Number: 7358244331
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