Real Time ITIL Traning Institute in chennai vadapalani

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Introduction• Introduction of ITIL• Qualification scheme of ITILService Management as a practice• Service...

  • Category: Professional & Short Term Course
  • Published: 29/06/2015
  • Current Rating: /5 0 Vote

    Description


    Introduction


    • Introduction of ITIL
    • Qualification scheme of ITIL


    Service Management as a practice


    • Service
    • Organization
    • Processes
    • Roles
    • Service Management


    The Service Lifecycle


    • The Structure
    • Scope
    • Interfaces and Components of the ITIL Library
    • Life cycle of ITIL Service


    Service Strategy


    • Models Service
    • Portfolio Management Service
    • Demand Management
    • Return on Investment
    • Financial Management


    Service Design


    • Service Management of Catalogue
    • Level Management Service
    • Management of Capacity
    • Management of Availability
    • IT Service Management
    • Security Management Information
    • Supplier Management


    Service Transition


    • Management Change
    • Service Asset
    • Deployment and Release Management
    • Service Management Knowledge


    Service Operation


    • Management Incident
    • Management of Event
    • Fulfillment of Request
    • Management of Problem
    • Access Management


    Continual Service Improvement


    • The Improvement Model Service of Continual
    • the Service Lifecycle


    Implementing ITIL


    • tips and tricks Implementation
    • Business case and KPIs
    • People Aligning
    • Process
    • Organizational and Technology requirements


    Contact Details
    Dotexe Technologies, #23, South Sivan Koil Street, Vadapalani Chennai–600026,Phone:+914465485599,
    Website :www.dotexetechnologies



    Phone Number : 7358244331

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