Having over 9 years of experience in the field, ORM Survey can help all medical institutions that are set on patient satisfaction Surveys . In other words, ORM Survey offers a better management of their online reputation. More than that, the automated internal surveying tool is not only fully customized, but it also allows same day location and patient surveying. And when it comes to monitoring other review sites they also have an amazing service that allows medical institutions to get a better understanding of who is reviewing them.One other great thing about ORM Survey is the fact that, as far as social media goes, it facilitates a far better interaction between patients and medical institutions. It monitors several social networks, including Twitter and Facebook and it doesn’t exclusively focus on standard healthcare surveys. Another amazing feature this platform has is the fact that it allows one institution to have unlimited user accounts, so that all the medical and non – medical staff can have access to the reports and data it generates.