Tuffclassified

Helpdesk Sub Ticket Odoo app allows you to create and manage sub-tickets under a main helpdesk ticket for better issue tracking and teamwork. When a customer query involves multiple tasks or departments, sub-tickets help divide the work while keeping everything linked to the main ticket. Each sub-ticket can have its own assigned user, status, and deadline. This makes it easier for support teams to collaborate, resolve issues faster, and maintain clear visibility of progress. The app improves communication, ensures accountability, and helps deliver better customer service by organizing complex support requests into manageable parts.