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Step Into BPO – English Voice Process Role Job Description: Roles and Responsibilities: Handle customer calls (inbound/outbound) in English with clarity and professionalism. Provide accurate information regarding products, services, and company policies. Resolve customer complaints and escalate issues when necessary. Maintain call records, reports, and customer interaction details. Ensure customer satisfaction by delivering high-quality support. Meet performance targets such as call handling time, resolution, and quality standards. Work collaboratively with the team to achieve process goals. Job Location: Chennai Experience: 0 to 2 years Salary: 15k to 23 month Regards. Amirtha HR 85240-79811