Grow With Us - English Voice Process Consultant

Description: Grow With Us – English Voice Process Consultant Job Description: We are hiring an enthusiastic English Voice Process Associate to manage inbound and outbound calls, delivering outstanding customer support. The role requires clear communication, problem-solving, and maintaining customer satisfaction. Candidates should possess strong spoken English skills, adaptability, and the ability to work in a team-driven environment. Key Responsibilities: Handle customer inquiries and provide timely solutions over the phone. Maintain a positive and professional tone during interactions. Document call details and escalate complex issues when necessary. Meet individual and team performance targets. Follow company guidelines and compliance standards. Skills Required: Excellent verbal and written English communication. Strong listening and interpersonal skills. Ability to multitask and work under pressure. Basic computer knowledge and data entry skills. Customer-centric approach and problem-solving mindset. Regards, Amirtha- HR 85240-79811

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