Now Hiring Back-End Support Associate - Non-Voice Process

Description: Now Hiring: Back-End Support Associate – Non-Voice Process Job Description: We are looking for dedicated and detail-oriented candidates to join our Non-Voice Process Team. The role involves handling customer queries via email, chat, or internal ticketing systems. You will work behind the scenes to ensure customer satisfaction by providing timely and accurate responses. Responsibilities: Respond to customer queries through chat or email Resolve issues as per company guidelines and service timelines Maintain customer records and update system entries Coordinate with internal teams for faster resolution Follow up with customers until closure of the issue Skills Required: Good written English communication Typing speed (35-40 WPM preferred) Basic computer knowledge (MS Word, Excel, etc.) Patience and attention to detail Willingness to work in rotational shifts (if required) Job Details: Qualification: Any Degree / Diploma Experience: Freshers or 0–1 Year Location: Chennai Joining: Immediate Joiners Preferred Salary: 18k to 22k Call Now for More Info: Amirtha HR/ 85240-79811 Support without speaking. Deliver solutions with ease!

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