Kickstart Your Career as a Semi-Voice Process Executive Chat Call Support Chennai Location

Description: Kickstart Your Career as a Semi-Voice Process Executive (Chat + Call Support) Chennai Location Job Description: We are hiring motivated and energetic individuals for the role of Semi-Voice Process Executive. This role includes a blend of live chat support, email handling, and occasional voice calls to resolve customer queries. Ideal for candidates who enjoy both written and verbal communication but prefer limited call volume. Location: Chennai Job Type: Full-Time Process: Semi-Voice (Chat + Limited Calling) Key Responsibilities: Interact with customers via chat, email, and occasional calls Follow up on customer interactions when necessary Meet daily performance targets and quality benchmarks Escalate complex issues to the appropriate department Required Skills: Excellent verbal and written communication in English Basic knowledge of customer service principles Proficient in MS Office, typing speed 30 35 WPM Ability to handle multitasking between chat and call platforms Good listening skills and attention to detail Problem-solving attitude and a calm demeanor Qualifications: Any Graduate B.Com ,B.B.A,B.A Freshers and candidates with up to 2 years experience in BPO/Customer Support are encouraged to apply Candidates with prior chat, email, or voice support experience will be preferred Salary Package: 16,000 28,000 per month (Based on experience and shift) Attractive Incentives + Monthly Performance Bonus Night Shift Allowance (if applicable) Working Days & Shift: 5 or 6 Days Working Rotational Shifts (Day / Night / Mid) Rotational Week Offs Why Choose Us? Opportunity to work with leading brands Professional work culture and career advancement Employee engagement activities and rewards Take the First Step Join Our Semi-Voice Process Team and Shape Your Future in Customer Experience! Regards , Nedhra HR, 8925114937

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