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Description: Join Our Dynamic Team as a Non-Voice Process Executive (Chat & Email Support) – Chennai Job Description: We are looking for enthusiastic and detail-oriented individuals to join our customer support team. As a Non-Voice Process Executive, you will be responsible for providing excellent customer service through email and live chat. This role is ideal for those who prefer a back-office role and possess strong written communication skills Location: Chennai Job Type: Full-Time Process: Non-Voice (Chat & Email Support) Key Responsibilities: Respond promptly and professionally to customer inquiries via chat and email Maintain customer records by updating account information Follow communication procedures, guidelines, and policies Provide accurate, valid, and complete information to customers Escalate unresolved issues to the appropriate internal teams Required Skills: Excellent written English communication Good typing speed (minimum 30–35 WPM) Basic computer knowledge and proficiency in MS Office Strong interpersonal and problem-solving skills Ability to work independently and in a team Qualifications: Preferred Any Graduation B.A ,B.Sc. ,B. Com, BCA ,BBA Freshers and candidates with up to 2 years of experience are welcome to apply Salary Package: ₹15,000 – ₹25,000 per month (Based on experience and interview performance) Incentives & Performance Bonuses offered Working Days & Shift: 5 Days Working Rotational or Fixed Shifts Day and Night Shifts Available Weekly Off: 1 or 2 days (Rotational) Why Join Us? Work in a fast-growing and supportive environment Opportunity to grow within the company Training provided Work with leading clients and cutting-edge customer support platforms Comfortable office setup with all necessary amenities Apply Now and Build Your Career in the Fast-Growing Non-Voice Customer Support Sector Regards , Nedhra HR, 8925114937

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