Cisco Salesforce Integration - NovelVox

Description: Boost agent efficiency with Cisco Salesforce integration using NovelVox’s Smart CTI Connector. Seamlessly embed Cisco telephony controls—click‑to‑dial, screen pop, intelligent dialing, call logging—within Salesforce. Empower agents with real‑time caller insights, supervisor monitoring, and omnichannel workflows. Drive productivity, reduce AHT, and enhance CX with a unified CTI experience.

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