Digital Banking Engagement Platform

Description: iGCB’s Digital Engagement Platform (DEP), powered by its eMACH.ai architecture, is a cloud-native, no-code solution designed to help banks and financial institutions deliver seamless, personalized, and scalable digital experiences. Built with microservices, open APIs, headless technology, and AI-driven capabilities, the platform supports end-to-end engagement—from onboarding and account management to loyalty, lending, and lifestyle features. It enables rapid deployment of over 750 pre-built journeys across mobile, web, and branch channels, while empowering banks to integrate with fintechs and open finance ecosystems. The platform helps banks boost sign-ups by up to 40%, increase transaction volumes by over 80%, and cut capital expenditure by 40%, making it a powerful tool for digital transformation, customer loyalty, and operational agility.

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