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Since India's Credence® platform is an end-to-end omnichannel marketing automation solution. The platform brings together disparate communication channels such as SMS, email, WhatsApp, and voice into unified customer journeys. The platform uses machine learning to apply send-time optimization and real-time triggers to engage customers at the right time and context. Scalable and secure in its design, Credence® helps enterprises provide uniform and personalized experiences across all touch points.