Tuffclassified

Job Summary We are hiring freshers for our Helpdesk Support team! If you are tech-savvy, have excellent communication skills, and enjoy helping others, this is the perfect opportunity to kickstart your career in IT support. You will be the first point of contact for users experiencing technical issues, providing assistance and troubleshooting solutions. Key Responsibilities Respond to user inquiries via phone, email, or chat Diagnose and troubleshoot software and hardware issues Provide step-by-step technical guidance to users Escalate unresolved issues to the appropriate IT teams Maintain records of reported issues and solutions Assist in setting up and configuring devices and applications