Teleperformances AI Accent Neutralization

Description: Teleperformance, the largest call center operator globally, has introduced an AI-powered technology to "neutralize" the accents of Indian customer service agents, aiming to enhance clarity and customer interaction. Developed by Sanas, a Palo Alto startup, this accent translation software also cancels background noise, improving call quality. Teleperformance invested $13 million in Sanas and secured exclusive resale rights. Despite the rapid AI advancements that threaten human-operated call centers, Teleperformance uses AI to support, not replace, its staff. The technology is currently available for Indian and Filipino accents, with plans to expand to other regions.

This ad was generated by:
Tuffclassified
- https://tuffclassified.com/