Description: Handle inbound and/or outbound calls to provide information, resolve issues, and answer customer inquiries.
Process transactions and maintain accurate records of customer interactions.
Demonstrate a high level of professionalism and empathy while engaging with customers.
Follow company policies and procedures to resolve customer complaints and issues effectively.
Upsell or cross-sell products and services as per company guidelines.
Maintain call quality standards and adhere to performance metrics.
Collaborate with team members and supervisors to achieve departmental goals
Location: Chennai,
Qualification: Any basic graduation
Exp: 2-4 yrs
Salary: based on exp its negotiable
[email protected]
9500574819