Fresher Experience in Non Voice BPO Junior Chat Associate

Description: Fresher / Experience in Non Voice BPO Junior Chat Associate Roles and Responsibilities : - Ability to Work from Office and Work from office as per the project requirement is expected Roles and Responsibilities : - Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each mail / chat in accordance with company standards. - Provide/take relevant information and update the system/s accordingly. - Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency - Ability to understand and handle customers - Maintain Superior quality service by following organization standards Important -Walk-in contact only if you are willing to adhere to the above. Contact Person: Nedhra -HR 89251 and 14937 All the best

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