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Description

ITIL® Intermediate OSA Certification Training in Bangalore on july 25


 


Simplilearn conducts 3 days ITIL®Intermediate classroom training:


Location: Bangalore Chennai Hyderabad Mumbai Pune Delhi Kolkata


 


ITIL® Intermediate Operational Support and Analysis is an ITIL® Service Capability module. ITIL® Intermediate Operational Support and Analysis Certification establishes a candidate's ability to apply OSA practices in resolution and support of the service management lifecycle especially in Event management, Incident management and Request fulfillment. Simplilearn offers both online and classroom training courses on ITIL® Intermediate OSA Certification. Professionals can attain 4 credits by clearing the ITIL® Intermediate OSA Exam.


ITIL® Intermediate OSA Certification Benefits



  • Ensures successful implementation of OSA best practices

  • Improves customer satisfaction

  • Provides expertise in planning, implementing and optimizing the OSA processes

  • Ensures operational excellence

  • Demonstrates one’s knowledge of evaluating challenges, Critical Success Factors (CSFs) and Risks


Best Suited


Configuration Manager, Availability Manager, System Software, Applications Support, IT Operations Manager, Network Control and Operation, Database Administrator, Problem Manager, Network Support etc. are ideal participants for ITIL® Intermediate OSA certification.


 


About ITIL® Intermediate OSA Certification


ITIL® Intermediate OSA Certification is an intermediate level of ITIL® certification that is offered to IT professionals who successfully qualify the ITIL® OSA exam. ITIL® Intermediate Operational Support and Analysis (OSA) certification demonstrates one’s specialization in ITIL® service capability modules and expertise in planning, implementing and optimizing the OSA processes. ITIL® OSA certification establishes one’s ability to apply OSA practices in resolution and support of the service management lifecycle and especially in ITIL® processes and functional areas such as Event management, Incident management, Request fulfillment, etc.


Exam


ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capabilities modules. The exam fee for ITIL Intermediate exam is different as per governing bodies. Know more from ITIL Intermediate Exam Details.


 


Simplilearn conduct Workshop Every Month Globally


 


You can also check Simplilearn website to know more about this course.


For any further details, please contact:


Sujinisujini@simplilearn.com


 


# 53/1 C, 24th Main, Harlkunte,Karnataka,2nd Sector, HSR Layout, Bangalore – 560102


 


 


 


 


 

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