10/07/2018 Professional & Short Term Course
Service Design's main purpose is “to design the new/changed service for eventual introduction into the live environment.”
The objectives of Service Design is
Design effective services with minimal need for improvement
Activities are periodic or exception-based, typically triggered by business need or event
⦁ 16 hours of instructor led classroom training
⦁ ITIL intermediate exam
⦁ 100% Success Rate
⦁ Hard copy of the material
⦁ Softcopy of ITIL SD material
⦁ E- certificate
⦁ Highly competent and ITIL Expert certified trainers
⦁ Free refreshment classes within 6 months
The Planning, Protection and Optimization (PPO) module is one of the qualifications in the ITIL® Service Capability work stream. The module focuses on...
The Service Offerings and Agreements (SOA) module is one of the qualifications in the ITIL® Service Capability work stream. The module focuses on the ...
Service Transition is the set of activities/processes that work within the requirements defined in Service Strategy, encoded in Service Design are rea...