12/06/2014 Professional & Short Term Course
About ITIL Intermediate OSA Online Training
ITIL® Intermediate OSA Online Training is an intermediate level of ITIL® certification that is offered to IT professionals who successfully qualify the ITIL® OSA exam. ITIL® Intermediate Operational Support and Analysis (OSA) Online Training demonstrates one’s specialization in ITIL® service capability modules and expertise in planning, implementing and optimizing the OSA processes. ITIL® OSA online training establishes one’s ability to apply OSA practices in resolution and support of the service management lifecycle and especially in ITIL® processes and functional areas such as Event management, Incident management, Request fulfillment, etc.
ITIL Intermediate OSA Online Training Benefits
ITIL Intermediate exam is governed by APMG, EXIN and CSME. Professionals require 28 hours of professional training before attending exam on ITIL Intermediate capabilities modules. The exam fee for ITIL Intermediate exam is different as per governing bodies. Know more from ITIL Intermediate Exam Details.
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