With IVR services, fintech companies can offer 24/7 customer service, self-service options, and enhanced marketing campaigns to their customers. IVR systems can handle a variety of customer inquiries, such as account balance inquiries, password resets, and troubleshooting. This allows human customer service representatives to handle more complex matters. In the context of IVR (Interactive Voice Response) services, fintech businesses utilize IVR technology to improve various aspects of their financial services, customer interactions, and operations. Fintech IVR services typically use voice prompts and keypad inputs to interact with customers.