Online CRM(Customer Relationship Management) for small businesses help in managing their day-to-day business process and implement effective sales and service activities with cost effective investment in SalesBabu CRM. SalesBabu CRM for small business not only help in contact management, lead management, quotation creation, invoices and bills of goods and more but also optimises utilization of existing employee up-to their maximum performance by regular monitoring their day-to-day activities. Why do Small and medium Enterprises need CRM? -Contact Management -Lead management -Sales and Marketing Management -Reports and metrics -Scalability and performance -After sales support