Inbound sales refer to situations in which the customer contacts the organization in order to enquire about and purchase a product or service. Inbound sales are becoming more profitable than traditional outbound sales.
Our Inbound sales' customer service starts right from getting all the basic details of the customer, his needs and a regular follow-up to make a sale and follow-up after sale to check if the customer is happy with the product.
We are a well established and reputed business outsourcing company having an efficient and customized call center services to meet your specific business requirements and having an experience of inbound customer service operations over a number of years. That’s an advantage that translates into customer loyalty. Our skilled professionals and usage of latest technologies helps us provide prompt and efficient call center support.
Having an efficient and prompt inbound customer care or customer support is as important as a product or service. In absence, you risk losing out on your valuable customers to your competitors. If lately you have been unable to meet the grueling demands of customer support in-house, why not consider outsourcing inbound customer support to Josoft Technologies? We are a well-established and reputed outsourcing company, which has handled inbound customer service operations of several global organizations, across a wide range of domains over the years. Our high-tech infrastructure, presence of skilled call center professionals and usage of latest telecommunication software helps us provide prompt and efficient call center support and phone answering services 24x7 that are tailor-made for your customers.