immediate recruitment for manager of business development

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JOB PROFILE:• Work proactively to ensure client satisfaction by building strong client relationships• Determin...

  • Category: Marketing
  • Published: 06/10/2014
  • Current Rating: /5 0 Vote



    • Work proactively to ensure client satisfaction by building strong client relationships

    • Determine any issues or potential issues by regularly to ensure quality standards and client

    expectations are met.

    • Ensure that client issues are handled in an efficient manner through problem solving, drawing on

    various department resources, etc.

    • Communicate with the identified resource to determine results of current client satisfaction surveys

    • Work with the Marketing Department on Client Retention projects and ideas

    • Communicate the client’s goals and represent the client's interests to the team

    • Work with Development and Technical Support to ensure client requests are handled in a timely


    • Report to Client Services management, providing regular input on all account activity

    • Work in an on-line ticket queue to monitor and resolve account issues

    • Troubleshoot and develop technical solutions related to software and setup errors for software

    engineers and assigned accounts

    • Document account deliverables and client-request requirements in Statements of Work

    • Specify hardware/software configurations based on account requirements/environment

    • Other duties as assigned


    • Excellent interpersonal and relationship building skills

    • Problem solving skills

    • Strong analytical and mathematical abilities

    • Strong attention to detail and accuracy

    • Strong organizational skills with the ability to manage multiple tasks simultaneously

    • Excellent verbal and written communication skills

    • Ability to work with little supervision

    • Proficient in numerous computer programs including all MS Office products, CRM systems, as well as

    the ability to learn new systems in a fast-paced environment


    • 2 - 3 years experience in an institutional asset management or finance client relations role or

    equivalent experience.

    • Bachelor’s Degree. MBA and/or CFA strongly preferred.

    • Series 7 registration a plus.

    Phone Number : 9880970335
    Website URL : www.kirantechnologies

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