04/09/2014 Customer Service
Upaadhi Software Solutions Pvt Ltd is looking for undergraduates & Graduates (Fresher’s/Experienced) with good communication skills male and female for Technical Support Executive for international and Domestic BPO in Secunderabad and Hyderabad.
Candidates must have good communication skills.
Provides answers to customers by identifying problems; researching answers; guiding client through corrective steps.
Improves client references by writing and maintaining documentation.
Improves system performance by identifying problems; recommending changes.
Accomplishes information systems and organization mission by completing related results as needed.
Follow up and make scheduled call backs to customers where necessary;
Stay current with system information, changes and updates
Knowledge of relevant software computer applications and equipment;
Knowledge of customer service principles and practices;
Effective listening skills
Qualification: SSC to Any Degree [B.E, B.Tech, MCA, MBA also can apply.]
Skills: Good Communication skills in any 2 languages from Telugu, Hindi, English, Tamil, Malayalam, Kannada and Marathi.
Exp: 0-2 years.
Age: 18 to 37yrs.
Timings: 10.30 AM to 5.30PM.
Work Location: Hyderabad.
Interested candidates please forward your resume to firstname.lastname@example.org
If you have some references for the same profile, we would really appreciate that.
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