Price: 12000.00 ₹

Description

JOB DESCRIPTION
JOB PROFILE- “CUSTOMER SERVICE ASSOCIATE”
QUALIFICATION- ANY GRADUATE
• MALE & FEMALE BOTH ARE REQUIRED.
EXPERIENCE- 0-1 YEAR
SKILLS- COMMUNICATION & INTERPERSONAL SKILLS
SALARY- Rs.10,000-12,000 + OVERTIME
LOCATION- LUDHIANA (PUNJAB)
• COMPANY DETAILS- PHARMACEUTICAL COMPANY DEALS IN AYURVEDA MEDICINES.
JOB RESPONSIBILITES-
• MAINTAINS CUSTOMER RELATIONSHIP BY RESPONDING TO INQUIRIES; DOCUMENTING ACTIONS.
• PREPARES FOR CUSTOMER INQUIRIES BY STUDYING PRODUCTS, SERVICES, AND CUSTOMER SERVICE PROCESSES.
• RESPONDS TO CUSTOMER INQUIRIES BY UNDERSTANDING INQUIRY; REVIEWING PREVIOUS INQUIRIES AND RESPONSES; GATHERING AND RESEARCHING INFORMATION; ASSEMBLING AND FORWARDING INFORMATION; VERIFYING CUSTOMER’S UNDERSTANDING OF INFORMATION AND ANSWER.
• RECORDS CUSTOMER INQUIRIES BY DOCUMENTING INQUIRY AND RESPONSE IN CUSTOMERS’ ACCOUNTS.
• IMPROVES QUALITY SERVICE BY RECOMMENDING IMPROVED PROCESSES; IDENTIFYING NEW PRODUCT AND SERVICE APPLICATIONS.
• UPDATES JOB KNOWLEDGE BY PARTICIPATING IN EDUCATIONAL OPPORTUNITIES.
• ACCOMPLISHES CUSTOMER SERVICE AND ORGANIZATION MISSION BY COMPLETING RELATED RESULTS AS NEEDED.
Contact person- Arti Joshi || Contact no.- 9193888062 || Email ID- artijssi123@gmail.com

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Reference Id:#1624287
Phone Number:9193888062
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