19/02/2015 Professional & Short Term Course
Service cloud in Salesforce training is for aspiring Salesforce administrators, developers or cloud computing professionals. This training imparts the skills and knowledge to design and deploy Service Cloud – which is a social customer service application. Participants learn how to use agent productivity tools to manage cases and solutions. The course lays emphasis on how to handle knowledge management starting from creation to feedback including the data migration strategy. This is a comprehensive job-ready course.
(+91) 120 2540300 / 400, 4333774
Multisoft Systems, Dehradun
Ojasavi Complex, GMS Road, Ballupur Chowk,
Dehradun, UK- (India)
(+91) 135 2760124
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