If you want to make your call center more productive and get better results in solving issues and dealing with the customer, then it is essential that you have to install a hosted call center dialer software at your call center. We, at Telnovo.com, aim to provide aseamless connection to you so that your agents will be able to connect with your customers easily and without any delay. This will guarantee you customer satisfaction and better results.
Advantages of installing a hosted call center dialer software
• This dialer helps in eliminating the delay in answering the call which means that it increases the efficiency of the agent.
• This dialer also reduces the time to connect when the calls are being placed in different countries as it automatically dials all the country codes etc. so that the agent doesn’t have to waste time in the actual dialing process. It saves the time of the agent and increases the quality of service to the customer.
For more information about hosted call center dialer, visit this website: http://www.telnovo.net/services_virtual_contact_center.php