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Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment a...

  • Category: Customer Service
  • Published: 03/09/2014
  • Current Rating: /5 0 Vote

    Description

    Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment and Payroll Services to our esteemed clients in India.


    We have urgent openings for the position of Customer care Executive to a reputed company in Hyderabad. The candidate should have good communication skills in any two languages in English, Telugu, Malayalam, Kannada, Hindi and Tamil.


    Job Description


    •  A deep knowledge of the operations of a customer care department in an organization.


    • Candidate should have Excellent communication/ interpersonal/ presentation skills in English, Hindi and Telugu with clarity in speech, fluency and grammar.


    • Basic computer knowledge with MS-Office, Outlook and effective browsing skills.


    Responsibilities of a Customer Support Executive.


    •  To remain as basic point of contact for customers with queries, complaints, and feedback’s, requests etc.


    • Ensuring timely and professional responses to all complaints, requests and queries received.


    • Research and compilation of answers for informational requests from customers.


    • Proper recording and scrutiny of the complaints received.


    • Maintain and develop external party relationships.


    • Preparing reports on the activities of the Customer Care department or team.


    • Efficient dealing of complaints to completion and enabling satisfaction of customer.


    • Rendering useful administrative support to other members of the customer care team.


    • Ready to Work in Rotational Shifts.


    • Flexible to work for Inbound/Outbound.


    • Graduates/Undergraduates/Freshers are welcome.


    Qualification: Minimum Intermediate to Any Degree.


    Work Location: Secunderabad and Hyderabad.


     


    Interested candidates please forward your resume to  ites.upaadhi@gmail.com



    If you have some references for the same profile, we would really appreciate that. 


     


    Phone Number : 9700519026
    Website URL : http://www.upaadhi.in

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