Customer Support Executive

05/08/2015 Customer Service

Price: Check with seller

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Description

Qualification: BE/MCA/BCA/BSc/BCom


Experience: 2 years


Location: Basaveshwaranagar, Bangalore


Positions: 1


 


Requirement Specification:



  • At least 2 years support experience in web applications

  • Should be agreeable for night-shift

  • Good analytical and problem-solving skills

  • Excellent communication, attention to details, accountability

  • Good verbal and email communication skills

  • Be able to work alone or within teams

  • Have experience working in the technology industry


Roles & Responsibilities:



  • Understand the full functionality of client’s web application

  • Understand and resolve Customer issues

  • Communicate to customers on their issues

  • Setup the application for new customer

  • Create and manage customer IRs (Incident Report) on Jira Service Desk 

  • Work with the Engineering team to fix customer issues

More Details

Total Views:4
Reference Id:#684453
Phone Number:9035099262
Website URL:Click To Visit
Current Rating: /5 0 Vote
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