Customer Support Executive

05/08/2015 Customer Service

Price: Check with seller

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Description

Qualification: BE/MCA/BCA/BSc/BCom

Experience: 2 years

Location: Basaveshwaranagar, Bangalore

Positions: 1

 

Requirement Specification:

  • At least 2 years support experience in web applications
  • Should be agreeable for night-shift
  • Good analytical and problem-solving skills
  • Excellent communication, attention to details, accountability
  • Good verbal and email communication skills
  • Be able to work alone or within teams
  • Have experience working in the technology industry

Roles & Responsibilities:

  • Understand the full functionality of client’s web application
  • Understand and resolve Customer issues
  • Communicate to customers on their issues
  • Setup the application for new customer
  • Create and manage customer IRs (Incident Report) on Jira Service Desk 
  • Work with the Engineering team to fix customer issues

More Details

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Reference Id:#684453
Phone Number: 9035099262
Website URL: Click To Visit
Current Rating: /5 0 Vote

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