Customer Service Executives required for BPO.

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We are hiring for fresher’s and experienced in the field of Customer Service Executives.The candidate qualifi...

  • Category: Customer Service
  • Published: 24/09/2014
  • Current Rating: /5 0 Vote


    We are hiring for fresher’s and experienced in the field of Customer Service Executives.

    The candidate qualification must be intermediate minimum. Experienced and fresher’s may also welcome.

    Job Profile

    •  Provides online help to customer to place orders. Take orders over phone and forward to procurement team.

    •  Answer the queries of both online and offline customers regarding registration, payment and delivery etc.

    •  Handle customer inquiries, complaints over telephone and by email.

    •  Provide customers with product and service information.

    •  Enter new customer information into system and update existing customer information.

    •  Follow up the order status to ensure right time delivery to customer.

    •  Maintains record (database) of customer complaints and notify concerned department on timely basis

    •  Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems.


    •   Fluent in Hindi, English, Telugu

    •   People handling, interpersonal skills, Multi tasking.

    •   Knowledge of invoice and non voice processes is preferred.

    •  Responsible for handling inbound and out bound calls

    •  These people would be interacting with the live customer service tele callers based via Voice and Non Voice.

    •  Strong logical skills needed.

    •  0 to 3yrs experienced BPO candidates will be preferred.

    Interested candidates please forward your resume to

    If you have some references for the same profile, we would really appreciate that. 

    Phone Number : 919700519026

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