Customer Care Executive / Customer Support Assistants Wanted.

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Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment a...

  • Category: Customer Service
  • Published: 19/09/2014
  • Current Rating: /5 0 Vote

    Description

    Upaadhi Software Solutions Pvt Ltd is a leading Manpower Recruitment and Payroll Services to our esteemed clients in India. 


    Job Profile:


    We are looking for Customer Care Executive responsible for solving and handling customer support issues via emails and calls in a timely and professional manner.


    The candidate will act as a basic point of contact for customer complaints, queries, request, feedback etc.


    Responsibilities:



    • Escalate all critical customer issues to appropriate management levels.

    • Manage and take ownership of the resolution process for all customer related issues.

    • Aim to resolve as many issues as possible in first time customer interaction.

    • Identify potential clients and forward them to respective department.


     


    Candidate Profile:



    • SSC, Inter, Any Graduate.

    • Candidate should have good communication skills in languages i.e. English, Hindi, Telugu

    • Should have basic computer knowledge.


     


    Work Location: Hyderabad.


     


    Please forward your resume to ites.upaadhi@gmail.com with the subject line: “ CCE”


    Phone Number : 919700519026

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