Custom Call Center Software Development with Complete Source code

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We offer custom call center software development services, in which we provide the complete source code of the call cent...

  • Category: Computer - IT - Webs
  • Published: 19/11/2015
  • Current Rating: /5 0 Vote

    Description

    We offer custom call center software development services, in which we provide the complete source code of the call center solution at project closure. We are experienced in SIP based call center solution development and have developed it in technologies like Freeswitch, webRTC, etc. The call center solution can have different features such as:




    1. - Management of




      1. - DID numbers




      2. - Different extensions




      3. - Different campaigns




      4. - Different Leads




      5. - User Data in CRM





    2. - Customizable call routing rules




    3. - Customizable call forwarding rules




    4. - Progressive and Manual dialer




    5. - N-level Interactive Voice Response Menu




    6. - Different web clients




    7. - Voicemail




    8. - Barge in




    9. - Coaching




    10. - Whispering




    11. - Skill assignment to agents




    12. - Customizable dashboards




    13. - Real-time call view




    14. - Detailed call logs




    15. - Different types of reports




    16. - And more




     


    To discuss your requirements, contact us:


    sales@ecosmob.com


    https://www.ecosmob.com/contactcenter


    Phone Number : 1-303-997-3139

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