We have developed a web-based call center software using FreeSWITCH and WebRTC technology. It promises all the features of a conventionally used customer management software solution, but instead of being installed on the systems of the customer service representatives, it is installed on a web based server.
Key benefits of Contact Center Solution
- Significant reduction in operational costs
- Cheaper to update the infrastructure
- Easy to create a virtual centre, including remote sites and home-based agents
- Enhanced flexibility
- And more
To get a free demo/request a quote, contact us: