Contact Center Software with Advanced Call Center Features

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We have developed a web-based contact center software using webRTC and freeSWITCH technologies. It is a complete web-bas...

  • Category: Computer - IT - Webs
  • Published: 22/06/2015
  • Current Rating: /5 0 Vote

    Description

    We have developed a web-based contact center software using webRTC and freeSWITCH technologies. It is a complete web-based call center with many advanced features.




    Key Features and Benefits:




    • Queue, route and distribute customer inquiries to agents based on agent skills




    • Create campaign wise scripts




    • Create N-level of IVR menu




    • Increase caller satisfaction by advanced call distribution techniques




    • Process voice calls, e-mail and Web-based transactions by a single group of agents, or route them to specialized agents in different groups




    • And more






    To get free demo of complete contact center software, drop an email at sales@ecosmob.com


    To know more about the software, visit https://www.ecosmob.com/contactcenter/


    Phone Number : 1-303-997-3139

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