Call Center Representative

If you are Confident, Enthuastic, with Good Communication Skill, willing to work on odd hours (night shifts), then there is an excellent opportunity to excel your talent and experience.

Call Center Representative Job Purpose: . Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining databaseCall Center Representative Job Duties:

• Determines requirements by working with customers.


• Answers inquiries by clarifying desired information; researching, locating, and providing information.


• Need to communicate with international client only(Australia/US/UK)


• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.


• Maintains call center database by entering information.


• Updates job knowledge by participating in Training / Educational opportunities.


• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications: Customer Focus, Customer Service, Data Entry Skills, Listening, Team Building Capability, Phone Skills, Good Communication skill is must, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking.