04/11/2012 Computer - Multimedia Classes
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Businesses are always looking for an edge to make their business more effective and continue to grow.
There are various CRM programs. They are Prophet and Siebel CRM. This include processes that company’s use to improve their customer service and growth of their businesses. Siebel CRM have customer order management, contact management, and other data management features. Siebel CRM is a part of the Oracle family.
It assists companies in collecting, organization, sharing, and reporting on data. It focuses on contact management, sales management, and opportunity management.
Outlook is one of the most commonly used programs which means most users have it open and running whenever the computer is on.
Prophet training can be spent learning the more detailed features from the start. Users are already familiar with the menus and basic functions of Outlook, which are identical when Prophet is running.
Prophet reports can be customized to individuals, small groups, or companywide. Prophet offers formats such as aspx and PDF, ensuring you can share data with anyone.
CONTENTS OF SIEBEL CRM:
1. Business Component, Applet, Pick List, MVG, Join, Drilldown
3. DATA MAPPING
4. BUSINESS PROCESS
9. DATA MODELS
10. ON DEMOND
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