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Siebel CRM

Businesses are always looking for an edge to make their business more effective and continue to grow.


There are various CRM programs. They are Prophet and Siebel CRM. This include processes that company’s use to improve their customer service and growth of their businesses. Siebel CRM have customer order management, contact management, and other data management features.  Siebel CRM is  a part of the Oracle family.


It assists companies in collecting, organization, sharing, and reporting on data.  It focuses on contact management, sales management, and opportunity management.


Module 1: Introducing Siebel eBusiness Applications

Module 2: Using the Seibel Client

Module 3: Organizing Data behind the User Application

Architecture and Installation

Module 4: Exploring The Siebel Architecture

Module 5: How Clients Access Siebel Software

Module 6: Installing Siebel Software

Module 7: Server Administration

Access Control and Organization Set Up

Module 8: Access Control and Views

Module 9: Access Control and Data

Module10: Access Control and View Types

Module11: Creating an Organization

Module12: Authenticating Users

Exploring Siebel Application

Module13: Understanding Object Definitions behind A Siebel Application

Module14: Using Siebel Tools to Examine Object Definitions

Module15: Understanding the Siebel Data Model

Module16: The Siebel Data Module: Party Business Components


Module17: The Configuration Process

Module18: Managing Object Definitions

Module19: Editing and Compiling Object Definitions

Module20: Understanding Siebel Template Files

Module21: Configuring Applications And Screens

Module22: Configuring Views

Module23: Configuring List Applets

Module24: Configuring Form Applets

Module25: Understanding Business Components and Joins

Module26: Business Components And Joins: Party Extension Tables

Module27: Understandings Business Objects and Links

Module28: Configuring Business Components and Views

Module29: Creating a New BC Using the Standard: M Extension Table

Module30: Configuring Navigation

Module31: Extending the Database

Module32: Configuring Pick Lists

Module33: Configuring Multi Value Groups

Module34: Configuring Access Control

Module35: Localizing an Application

Module36: Configuring Guidelines

Data Loads

Module37: Introducing Enterprise Integration Manager

Module38: Data Mapping

Module39: Invoking Enterprise Integration Manager

Module40: Setting Enterprise Integration Manager Option

Module41: Access Controls and Access Groups

Business Process Automation

Module42: Introducing Siebel Workflow

Module43: Invoking Workflow Processes

Module44: Additional Workflow Topics

Module45: Introducing Assignment Manager

Module46: Creating Sales Assignment Rules

Module47: Creating Service Assignment Rules

Module48: Invoking Assignment Manager

Module49: Personalizing View and Applet Access

Module50: Personalizing Content and Behaviors


No:11,Padmanaba Nagar,


Chennai - 600 020.

Mobile : 9940516384 / 9840496320



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