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Service Now AdministrationIntroduction to Service Now  What is Service Now  Why and who can use Service Now &n...

  • Category: Language Classes
  • Published: 11/07/2015
  • Current Rating: /5 0 Vote

    Description

    Service Now AdministrationIntroduction to Service Now  What is Service Now  Why and who can use Service Now  Concept of cloud computing in Service Now  Introduction to ITIL foundation   Navigation and users  Helpful portals, releases Incident Management   Overview  Incident management process  Continual service improvement to incident managementChange Management   Overview   Change management process (Raising, planning and Authorize)  Change management workflow and change task  Continual service improvement to change managementProblem Management  


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