11/07/2015 Language Classes
Service Now AdministrationIntroduction to Service Now What is Service Now Why and who can use Service Now Concept of cloud computing in Service Now Introduction to ITIL foundation Navigation and users Helpful portals, releases Incident Management Overview Incident management process Continual service improvement to incident managementChange Management Overview Change management process (Raising, planning and Authorize) Change management workflow and change task Continual service improvement to change managementProblem Management
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