21/11/2014 Language Classes
Greens Technology is best Salesforce Training Institutes in chennai with Placement
Real Time Training
Free Demo Classes
Real Time MNC Working Faculty
Greens technology is proud to introduce job oriented IT Training courses with globally accredited certification on all platforms that have wider scope in the existing IT Job Market. These platforms are picked after a thorough research and analysis based upon the existing and prospective IT industry in mind.
Our Website: www salesforcetraininginstituteschennai com
Sales Force CRM Concepts
• What is CRM?
• How CRM can help?
• Sales force CRM Navigation terminology
• Compare Salesforce CRM with other CRM products
• Customization in sales force CRM
• Introduction to sales force CRM Setup tool
• Personal Setup
• App Setup
• Admin Setup
Salesforce Cloud Overview
• Sales Cloud
• Service Cloud
• Collaboration Cloud
Project development life cycle
Sales force editions
Apex data loader
• Set your organization’s language & locale
• Manage currency
• Create custom profiles & custom fields
• Define dependent pick list
• Customize lookup fields
• Customize validation & formulas
• Customize page layouts
• Customize standard related lists
• Use field-level security
• Define workflow
• Set up workflow rules
• Set up workflow tasks & alerts
• Plan approvals using workflow
• Use the approval wizard – standard vs. jump start
• Create workflow approvals
Security & Access
• Create & Manager Users
• Set organization-wide defaults
• Learn about record accessed
• Create the role hierarchy
• Learn about role transfer & mass Transfer functionality
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