BEST ITIL TRAINING IN CHENNAI WITH PLACEMENT

29/11/2014 Computer - Multimedia Classes

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Description

BEST ITIL TRAINING IN CHENNAI WITH PLACEMENT


Peridot systems are the best training center in Chennai with better placement. We provide various courses which helps you in business aspects. Our team members who are professionals will prepare the syllabus and make it easier. Our trainers will cover all the aspects regarding the course and will be creating new technology in different ways.


WHAT IS ITIL?


The expansion for ITIL is Information Technology Infrastructure Library. It is created to teach ITSM. It includes and comprises of many practices and concepts. Its methods are provided to guide IT service. It documents the process in delivering business details.


COURSE HIGHLIGHTS:



  • Our trainers are certified expert.

  • We will support each and every student.

  • Course materials are issued.

  • Students gain more idea about the course.

  • Course content are prepared by professionals.


SYLLABUS:



  • Introduction

  • Evolution of ITIL


 


Service Management as a Practice



  • Concept of Good Practice & ITIL

  • Concept of a Service

  • Concept of Service Value

  • Concept of Service Management

  • Value Creation through Services

  • Technologies Private Limited

  • Functions and Processes

  • The Process Model & Characteristics

  • Role Definitions & RACI Model

  • Service Management Technology & Automation


The Service Lifecycle



  • Define & understand the follow

  • The Service Lifecycle

  • The ITIL Library

  • The Role of IT Governance


The Lifecycle Phase: Service Strategy



  • Functions and Processes in Service Strategy

  • Financial Management

  • Service Portfolio Management (SPM)

  • Demand Management


 


Thanks & Regards,


Karthick. S


Kamatchi KrupaApts,


No.8/84, Ground Floor


Venkatarathinam Nagar,


LB Road, Adyar, Chennai,


Mobile: 9500187290/ 044 - 4211 5526


E-mail: karthick.s@peridotsystems.in


Website: www.peridotsystems.in


 


 


 

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