​BEST ITIL TRAINING IN CHENNAI WITH PLACEMENT

10/11/2014 Computer - Multimedia Classes

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Description

BEST ITIL TRAINING IN CHENNAI WITH PLACEMENT


                                       Peridot systems are the best training institute in Chennai with placement. We offer wide range of courses that fit your business needs. Our syllabus is prepared by young professionals who have experience and knowledge about the content. Our faculties will cover all the topics regarding the course and will be updating new techniques for teaching students in different ways.


WHAT IS ITIL?


                       ITIL means Information Technology Infrastructure Library. It is designed to teach ITSM and comprises a set of concepts and practices. Its methodology provides commonsense, practical to guide IT service industries. It delivers business value, ITSM, documenting the processes. It begins with the needs of the customer and drivers of IT requirements to implement and design and finally to monitor and improve the phase.


 


COURSE HIGHLIGHTS:



  • All our trainers are certified ITIL expert.

  • 100% guarantee to achieve ITIL expert certification.

  • We have great support team

  • We help students and support them even after training.

  • You can avail profitable discounts.


SYLLABUS:



  • Introduction

  • Evolution of ITIL


 


Service Management as a Practice



  • Concept of Good Practice & ITIL

  • Concept of a Service

  • Concept of Service Value

  • Concept of Service Management

  • Value Creation through Services

  • Technologies Private Limited

  • Functions and Processes

  • The Process Model & Characteristics

  • Role Definitions & RACI Model

  • Service Management Technology & Automation


The Service Lifecycle



  • Define & understand the follow

  • The Service Lifecycle

  • The ITIL Library

  • The Role of IT Governance


The Lifecycle Phase: Service Strategy



  • Functions and Processes in Service Strategy

  • Financial Management

  • Service Portfolio Management (SPM)

  • Demand Management


 


Thanks & Regards,


Karthick. S


KamatchiKrupaApts,


No.8/84, Ground Floor


Venkatarathinam Nagar,


LB Road, Adyar, Chennai,


Mobile: 9500187290/ 044 - 4211 5526


E-mail: karthick.s@peridotsystems.in


Website: www.peridotsystems.in


 

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